Refund policy
REFUND & SATISFACTION POLICY
Last updated: February 2025
100% MONEY-BACK GUARANTEE
We stand behind every song we create. Your satisfaction is our top priority.
OUR PROMISE
If you're not completely happy with your custom song, we'll make it right — guaranteed.
FREE REVISIONS
| What's Included | Details |
|---|---|
| Revision Requests | Unlimited |
| Turnaround Time | 1-2 business days |
| Cost | Free |
Not quite perfect? Simply tell us what you'd like changed and we'll adjust the song until you love it.
FULL REFUND
If after revisions you're still not satisfied:
- ✓ Request a full refund within 30 days of delivery
- ✓ No questions asked
- ✓ Refunds processed within 5-7 business days
- ✓ Returned to your original payment method
HOW TO REQUEST A REVISION OR REFUND
- Email us at support@luvtune.com
- Include your order number
- For revisions: Describe the changes you'd like
- For refunds: Simply let us know
WHAT'S NOT COVERED
- Refund requests made more than 30 days after delivery
- Songs that have been publicly distributed or commercially used
OUR TRACK RECORD
| Metric | Value |
|---|---|
| Songs Created | 5,000+ |
| Customer Rating | 4.9/5 |
| Satisfaction Rate | 99% |
We're confident you'll love your song.
CONTACT US
Questions about refunds or revisions?
📧 support@luvtune.com