Got questions?
Everything you need to know about LuvTune, from ordering your song to gifting it.
Getting Started
What is LuvTune?
LuvTune creates completely original, personalized songs for any occasion. You share your story, pick a genre and mood, and we compose a professional-quality song with custom lyrics about your loved one.
Every song is unique — no templates, no generic lyrics. It's a one-of-a-kind musical gift they'll treasure forever.
How does it work?
It's simple — three steps:
- Tell your story — Fill out our quick quiz about the person, your relationship, and the occasion. Share memories, inside jokes, or anything special.
- Choose your style — Pick the genre (pop, acoustic, R&B, country, etc.), mood, and vocal style you want.
- Receive your song — We compose, produce, and deliver your song within hours. Download it and gift it however you like.
What information do I need to provide?
Our quiz walks you through everything, but here's what helps us create the perfect song:
- The occasion (birthday, wedding, anniversary, etc.)
- Your relationship to the person
- Their name (if you want it in the song)
- Stories, memories, or details you'd like included
- Your preferred genre, mood, and vocal style
The more details you share, the more personal and meaningful the song will be. But even a few sentences is enough to create something beautiful.
What occasions can I order a song for?
We create songs for any occasion, including:
- Birthdays
- Weddings & Proposals
- Anniversaries
- Mother's Day & Father's Day
- Christmas & Holidays
- Graduation
- Memorials & Tributes
- Valentine's Day
- Just because — no occasion needed
If you have a special occasion not listed, we can absolutely make it work. Every song is custom.
Your Song
Is each song truly original?
Yes, 100%. Every song is composed from scratch based on your story. The lyrics, melody, and arrangement are all unique to your order. No one else will ever have the same song.
What genres and styles are available?
We offer a wide range of genres including:
- Pop
- Acoustic / Folk
- R&B / Soul
- Country
- Rock
- Hip-Hop
- Jazz
- Classical
- Electronic
- Gospel / Worship
You can also choose the mood (upbeat, romantic, emotional, etc.) and vocal style (male, female) to match exactly what you have in mind.
Is the song professional quality?
Absolutely. Our songs are studio-quality productions with professional mixing and mastering. They sound like songs you'd hear on Spotify or the radio — not cheap jingles.
You receive high-quality MP3 and WAV files suitable for playing on any device, at parties, or even at weddings and events.
How long is the song?
Songs are typically 2 to 3 minutes long — a full, complete song with verses, chorus, and bridge. That's the sweet spot for an emotionally powerful gift that holds attention from start to finish.
Can I hear samples before ordering?
Yes! Each occasion page on our site features real sample songs we've created for past customers. Press play to hear the quality and style for yourself before you order.
Can I include their name in the song?
Yes! We can weave their name into the lyrics naturally. Just provide it in the quiz and we'll make sure it fits beautifully in the song.
Pricing & Packages
How much does a song cost?
We offer two packages:
- Song Only — 1 personalized song with MP3 download and 1 free revision
- The Complete Gift (most popular) — 2 songs, MP3 + WAV downloads, 2 free revisions, priority 6-hour delivery, and a free printable lyrics card
Prices vary by country. You'll see the exact price in your local currency when you start the quiz.
What's included in The Complete Gift?
The Complete Gift is our most popular package and includes:
- 2 Custom Songs — Two unique versions so you can pick your favorite or gift both
- MP3 + WAV Downloads — High-quality files for any device
- 2 Free Revisions — Change lyrics, genre, or anything else
- Priority 6-Hour Delivery — Your song ready the same day
- Free Printable Lyrics Card — A beautiful card with the lyrics to frame or give alongside the song
What payment methods do you accept?
We accept all major payment methods through our secure checkout:
- Credit & Debit cards (Visa, Mastercard, Amex)
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
All transactions are encrypted and secure.
Delivery & Revisions
How long does delivery take?
Most songs are delivered within 6 hours of placing your order. The Complete Gift package includes priority delivery as standard.
You'll receive an email with a link to listen, download, and share your song as soon as it's ready.
How do I receive my song?
Once your song is ready, you'll get an email notification with a link to your personal song page. From there you can:
- Listen to your song online
- Download MP3 and WAV files
- Share it directly via link, text, or social media
- Download your printable lyrics card (Complete Gift)
You can also access all your songs anytime at song.luvtune.com — your personal song dashboard.
Can I make changes after receiving my song?
Yes! Every order includes free revisions. A revision re-generates your song with any changes you want:
- Change lyrics or wording
- Switch the genre or style
- Adjust the mood or energy
- Change the vocal style
- Modify tempo or instruments
The Song Only package includes 1 free revision. The Complete Gift includes 2 free revisions. Need more? You can purchase additional revisions starting at $14.99.
What if I need my song urgently?
We've got you covered. Our standard delivery is already fast at 6 hours. If you need it sooner, reach out to us after ordering and we'll do our best to expedite.
Last-minute gift? Most customers who order in the morning have their song by the afternoon.
Where can I track, download, or manage my songs?
All your songs live in one place — your personal song portal at song.luvtune.com. From there you can:
- Track your order — See real-time status of songs being created
- Listen & download — Stream or download MP3/WAV files anytime
- Read the lyrics — View the full lyrics for every song
- Access older songs — All your past songs are saved and available
- Request revisions — Submit revision requests directly from the portal
Bookmark it — it's your home for everything LuvTune.
Go to My Songs PortalRefunds & Guarantee
What if I don't like my song?
We're confident you'll love it, but if you're not satisfied:
- Use your free revisions to adjust anything — lyrics, genre, mood, vocals
- If you're still not happy, we offer a full refund within 30 days
No questions asked. Your satisfaction is 100% guaranteed.
Do you offer refunds?
Yes. We offer a 30-day money-back guarantee on all orders. If for any reason you're not completely satisfied with your song after using your revisions, contact us and we'll issue a full refund.
We believe in our product and want every customer to be thrilled with their experience.
Privacy & Rights
Is my personal story kept private?
Absolutely. Your story, personal details, and the content of your song are completely private and confidential. We never share, publish, or use your personal information for anything other than creating your song.
Do I own the song? Can I use it commercially?
You receive a personal use license with your song. You're free to:
- Play it at events, parties, and weddings
- Share it with family and friends
- Post it on social media
- Keep it forever as a personal keepsake
For commercial use (advertising, resale, public broadcast), please contact us to discuss licensing options.
How do I contact support?
We're here to help! You can reach us at:
- Email: support@luvtune.com
- Response time: Within a few hours
Whether you have questions about your order, need help with revisions, or just want to chat — we'd love to hear from you.
Still have questions?
We're here to help, or you can jump right in and create your song.